REFUND POLICY
All Sales Are Final For Pets
Adopt Me Pet Shop specializes in digital pets and in-game items delivered via secure in-game trades. Because these digital adoptions are completed instantly upon transfer, all sales are final. We do not offer any refunds or returns for any purchases made.
What You’re Buying
Digital Goods
We exclusively sell digital goods, including pets, in-game items, and bundles for Adopt Me and similar games. No physical products are ever shipped.
In-Game Deliveries
All orders are fulfilled through secure in-game trades. We deliver items directly to the specific username provided at the time of your purchase.
Trade Systems
By finalizing your order, you agree to receive your digital items via the game’s trading interface at the earliest possible delivery window.
All Sales Are Final
Thank you for shopping with us. Please be advised that all purchases made on our website are final. Given the nature of our digital store, we do not offer any refunds or returns for any digital items once the transaction is complete. This policy applies to every product we offer, including all pets, in-game items, currency, bundles, add-ons, and any other digital assets available on the site.
Items We Buy for Resale
Occasionally, Adopt Me Pet Shop acquires digital pets or in-game inventory directly from our customers for the purpose of reselling them on our platform. It is important to understand that once these acquisition trades are finalized within the game, the transaction is absolute. These trades cannot be reversed, and the items cannot be returned, refunded, or traded back under any circumstances.
Finalized Trade Policy
Every transaction involving items we purchase for our shop's inventory is permanent and non-negotiable once the digital transfer is successful.
Delivery & Timing
Most orders are fulfilled within minutes of purchase and payment confirmation. Please note that delivery may take longer during high-traffic periods, maintenance, or security checks.
Digital In-Game Only
All products are delivered digitally via the in-game trade system and will never be sent through physical mail. Ensure you provide the correct username to receive your pet swiftly.
Step-by-Step Help
Once your payment is verified, we will send an email containing comprehensive delivery instructions. Check your inbox to find out how to meet our team for your secure trade.
Timing Exceptions
While we strive for instant transfers, occasional delays occur due to game server updates or account verification. We appreciate your patience as we ensure every delivery is safe.
Service Reliability
Our shop is dedicated to fast, digital-only fulfillment. By completing your purchase, you acknowledge that delivery occurs purely within the digital environment of the game.
Delivery Support (No Refunds)
If you experience issues such as missing items, difficulty coordinating your in-game trade, or receiving the wrong pet, please reach out to our team immediately. We are here to help facilitate and complete your delivery successfully. Please note that this assistance is strictly for fulfillment and does not include eligibility for refunds.
Chargebacks & Disputes
By purchasing from our shop, you agree not to initiate false disputes or chargebacks. Any abuse of payment dispute systems will result in the immediate cancellation of current orders and potential restriction from future services.
Updates to This Policy
Policy Terms and Help
This policy may be updated periodically to reflect changes in our service. The most current version will always be posted here for your review.
- Support: Contact us for delivery aid only. No returns.
Disputes: False chargebacks lead to account bans.
Updates: Check this page for the latest policy revisions.
For help with a current trade or to report a delivery error, please contact our dedicated support team.